This Agreement (“Agreement”) is established between you (“User”) and Kraft Builder Ltd (“Company”), the proprietor of the Kraft Builder WordPress plugin (“Software”) available via the website kraftbuilder.com. By accessing, utilizing, purchasing, installing, downloading, or otherwise engaging with the Software, you as the User affirm your unequivocal acceptance of and compliance with these Terms of Service (“Terms”) as set forth in this document.
The Website reserves the inherent right to modify these Terms at any time and without prior notice. It is the User’s responsibility to periodically review these Terms to stay informed of any changes.
All interactions with the Website, including but not limited to license purchases, Software downloads, or account modifications, are provided on an “as is” basis. The Website makes no express or implied representations or warranties regarding the availability or quality of these services.
Upon purchasing a License, the User agrees to provide necessary payment details, such as PayPal or credit card information. It is important to note that the Website does not retain any payment details.
The usage of the Kraft Builder Software is granted through non-exclusive, non-sublicensable, and non-transferable Subscription plans.
Upon subscribing to a plan, the User is granted the right to utilize the Software for the development and maintenance of websites owned by the User or the User’s clients.
The User may create websites for their own purposes and for the benefit of their clients using the Software. However, it is strictly prohibited to resell, transfer, or provide access to the User’s account or license key to any third-party entities.
Software updates are provided to Users who have an active and paid subscription plan. If the subscription is terminated or recurring payment attempts are unsuccessful, the subscription becomes inactive or canceled.
When downloading a Software update through the WordPress dashboard, certain user data, such as the License key, and domain name, is submitted to the Company’s server for the purpose of validating and authenticating the request.
Updates are provided consistently but not on a fixed schedule as long as the Software remains accessible through the Website.
Customer support via email is provided exclusively to Users who have an active Subscription plan. To request support, Users must use the email address associated with their purchase in order for the Company to verify their License status. The Company will make reasonable efforts to respond to support requests promptly and within a reasonable timeframe.
Upon purchasing a Subscription plan, the User is obligated to remit payment for the applicable fees as outlined on the Website, at the specified intervals. All prices listed on the Website are exclusive of Value Added Tax (VAT). VAT will be calculated and added to the total price based on the User’s country of purchase.
All payments are processed through our trusted third-party payment processor, Paddle.com. The Company does not store any credit card or PayPal details of the User. Paddle.com is responsible for the collection and remittance of taxes.
As long as a Subscription remains active, it will be automatically renewed, and the User’s account will be billed in full at the end of each Subscription period.
The User has the flexibility to cancel or modify their Subscription plan at any time directly from their Kraft Builder account.
The user can request a refund within 30 days from the date of their subscription start date. This 30-day refund policy is unconditional and no specific reason is required for requesting a refund, although feedback is always appreciated to help us improve our offerings.
Upon receipt of your refund request, and provided it meets the stated conditions, we will initiate the refund process within a maximum of seven days. Subsequently, the funds will be automatically transferred back to the card that was used for the original payment. Please note that all refund procedures will be executed by our third-party payment processor, Paddle.
The Company reserves the exclusive right, at its sole discretion, to alter, modify, discontinue, or terminate access to the Software without prior notice. This right may be exercised for any reason or without reason altogether. In such an event, the Company shall bear no liability towards you, the User, or any third party involved.
These Terms will be governed and interpreted according to the laws of the jurisdiction where our company is based. Any disagreements or claims related to these Terms will be dealt with in the courts of the same jurisdiction.